As soon as you visit our website CrossFit MTR.nl or contact us, we receive information about you. In this privacy policy, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we hold about you, please contact us.

We may modify this privacy policy if we deem it necessary. Therefore, we advise you to review this privacy policy regularly so that you are aware of any changes. This privacy policy was last modified on August 11, 2026.

Table of Contents

1. When does this privacy policy apply?
2. Who uses your data?
3. Whose data do we use?
4. How do we obtain your data?
5. Which of your data do we use?
6. What do we use your data for?
7. How long do we keep your data?
8. Who do we share your data with?
9. Where do we store your data?
10. How secure is your data with us?
11. What can you ask of us?
12. Which rules apply to this privacy policy?
13. Which cookies do we use?
14. What do we do with data from minors?
15. Do you have a question about this privacy policy?

1. When does this privacy policy apply?
This privacy policy applies to all personal data we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data includes all information that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

2. Who uses your data? CrossFit MTR is responsible for the website CrossFit MTR.nl and is thereby the organization responsible for the use of your personal data as described in this privacy policy. The full company details are:

CrossFit MTR
Roserije 325
6228 DR Maastricht
Chamber of Commerce (KvK) 82857857

3. Whose data do we use?
We process the personal data of everyone who has had contact with us or visited our website. This includes visitors, private customers, business customers, and contact persons of our partners.

4. How do we obtain your data?
We receive the data directly from you as soon as you:

• Visit our website
• Create an account
• Fill in details on our website
• Contact us via email, phone, or in any other way
• Give permission for its use to one of our partners

5. Which of your data do we use?
We make use of the following data:

• Name
• Gender
• Residential or business address
• Delivery address
• Email address
• Phone number
• Payment details
• Citizen Service Number (BSN)
• Place of birth
• Date of birth
• Age
• Education (level)
• Test results
• Grade list
• Salary
• Job title
• Photographic material
• Financial data
• Criminal record data
• Video material

6. What do we use your data for?
We solely use your personal data for the purposes for which we are permitted to use it:

• We have received your consent to use your personal data.
• We use your data because we want to provide you with the best customer service, which we cannot do without that information.
• We use your data because we maintain central administration, conduct marketing activities, want to prevent and combat fraud, and use the data for risk management.
• We use your data to comply with the law, such as retaining data for the tax authorities.
• We need to perform our statutory duties.
• There is an emergency, and you are unable to give consent.

7. How long do we keep your data?
We retain your personal data for as long as we are legally required to do so and as long as necessary for the purpose for which we use your data. For instance, as long as you are our customer, we will keep your data in accordance with the legal retention period of seven years. After that, we only retain your data for statistical purposes and to handle any potential complaints or legal matters. If you would like to know more about how long we keep specific data about you, please contact us.

8. Who do we share your data with?
Your personal data is solely used by us. We will never share your personal data with others.

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

10. How secure is your data with us?
We have made extensive organizational and technical efforts to secure your data as effectively as possible. We have secured our systems and various communication channels to ensure that your data does not fall into the hands of others. Your data is therefore safe with us.

Additionally, we ensure that your data is only used by people who have received our permission to do so. If you have questions about the specific methods of security, please contact us.

11. What can you ask of us?
Because we use your personal data, you have various rights. We have listed these rights for you below. Right to information We must explain to you in a clear and understandable manner what we do with your data and what control you have over it. That is why this privacy policy extensively details what data we collect from you and how we handle your data. Right to access You may always ask us to view the data we have collected about you. Right to correction You may ask us to have your data corrected if it is inaccurate or incomplete. Right to object You may object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can indicate to us that you no longer wish to receive emails from us, which also applies to personalized recommendations on our website. Right to data portability If you are a customer of ours or have given consent for the use of your data, you may ask us to send you the digital data we hold about you. This allows you to transfer that data to another organization if you wish. Right to restriction You may ask us to restrict the use of your data. This means that in certain cases, we may only store your data but not use it. Right to be forgotten You may ask us to delete all the data we have about you. We will then delete all data that can be traced back to you. In some cases, we cannot or are not yet permitted to delete your data, such as data we must keep for 7 years for the tax authorities. Right to lodge a complaint You may lodge a complaint about the way we handle your data. If you have a complaint, we will gladly resolve it for you; please contact us for this. You may also submit your complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Ultimately, although we hope it does not come to that, you may also take the matter to court. In that case, the court in the district where CrossFit MTR is established will handle your complaint.

How do I submit a request or complaint? Send your request or complaint to us via info@crossfitmtr.nl. We will process your request or complaint within 30 days. If it involves multiple requests or complaints, or if your request or complaint is complex, this may take more time.

In such complex cases, we will contact you within a maximum of 60 days. We may ask you to identify yourself, meaning we will request your details to ensure you are the correct person to whom the personal data belongs.

12. Which rules apply to this privacy policy?
Our privacy policy must meet various conditions. These conditions can primarily be found in the General Data Protection Regulation (GDPR). Additionally, the general rules that apply according to Dutch law are applicable to our privacy policy.

13. Which cookies do we use?
You can indicate yourself which of your data we are allowed to use. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically to you so that its use becomes easier and more personal.

We accomplish this with the help of cookies. A cookie is a small text file that is placed on your hardware when you visit our website. We use the following types of cookies on our website:

• Functional cookies, such as session and login cookies for tracking session and login information.
• Anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and popular topics.
• Non-anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and popular topics.
• Tracking cookies, such as advertising cookies intended for displaying relevant advertisements.

More specifically, we use the following cookies:

• Google Analytics anonymized (analytical cookies)
• Google Analytics (analytical cookie)
• Adobe (analytical cookie)
• Facebook pixel
• Facebook (tracking cookie)
• Google Adwords (tracking cookie)

14. What do we do with data from minors?
We do not specifically target minors with our website or as an organization. This means that if you are under 18 years of age, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you have obtained this permission prior to your visit.

15. Do you have a question about this privacy policy?
Do you have a question about our privacy policy? Please feel free to contact us by sending an email to info@crossfitmtr.nl. We are happy to help you.